News Flash!

January 2012

This section provides you with the warning messages regarding MyOcean products and services : 
Outages, failures, expected recovery time, period of limited service

RSS

May 16th, 2012

In Progress ...

Quality currently degraded for SST-EUR-SST-MULTIOBS-L3-NRT-OBSERVATIONS-010-009-a and SST-EUR-SST-L3-NRT-OBSERVATIONS-010-009-b products

The unavailability of MODIS_A and MODIS_T impacts the following products quality :
     - SST-EUR-SST-MULTIOBS-L3-NRT-OBSERVATIONS-010-009-a (supercollated)
     - SST-EUR-SST-L3-NRT-OBSERVATIONS-010-009-b  (Collated MODIS_A & MODIS_T)

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:191]

May 11th, 2012

In progress...

[MyOcean:137] ESA declares end of mission for Envisat

 

After 10 years of service, ESA declares end of mission for Envisat.

Consequently, several MyOcean products are impacted: either unavailable, or available with lower quality.
You will find in attached file, the detailed list of these products : Fichier pdf MyO137_ENVISAT

Analysis of replacement or mitigation solutions is currently in progress in order to lower the impact of the EnviSat loss on the MyOcean Service. You will be informed as soon as such solutions are in place.

Note that this [MyOcean:137] ticket groups 132, 134 and 135 together.
 

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:137]

May 10th, 2012

In Progress...

[MyOcean:177] BLACKSEA_ANALYSIS_FORECAST_PHYS_007_001 - Degraded quality

Due to absence of external input atmosphere forcing data, quality of following products is degraded:
BLACKSEA_ANALYSIS_FORECAST_PHYS_007_001_a
BLACKSEA_ANALYSIS_FORECAST_PHYS_007_001_b


Forecast interval decreased up to 4 days.

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:177]

May 9th, 2012

In progress...

[MyOcean:171] Global attribute “Valid_time” and the “time” variable in the netCDF files of SEAICE product

The product SEAICE-BAL-SEAICE-L4-NRT-OBSERVATIONS-011-004 has a problem with time resolution.
It appears that each product time may be shifted up to 24 hours in either direction.
The problem is under investigation.

As a consequence, there may occur a mismatch between the time range as given in
the selection menu below and what is actually available on the server, this may result
in error messages or failure to retrieve files as the times do not match.

Also, the product time may not be consistent within each netcdf-file, which is the
cause of the problems encountered (eg. the time dimension may not match time in
global attributes).

Please use with caution until the problem is solved.  

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:171]

May 7th, 2012

In progress...

MyOcean reminder: end double diffusion SST MED/BS products 15st of May

During the MyOcean service update V2.0 (10th January) some V1 SST MED & BS products have been upgraded.
To let you adapt your scripts, a double diffusion of the current and new SST products is actually done (from January10th until May 15tht 2012).
Please note that the double diffusion will stop on 15tht of May.

Impacted Products :
- V1: SST_MED_SST_L4_NRT_OBSERVATIONS_010_004_a
--> V2: SST_MED_SST_L4_NRT_OBSERVATIONS_010_004_a_V2

- V1: SST_MED_SST_L4_NRT_OBSERVATIONS_010_004_c
--> V2: SST_MED_SST_L4_NRT_OBSERVATIONS_010_004_c_V2

- V1: SST_BS_SST_L4_NRT_OBSERVATIONS_010_006_a
--> V2: SST_BS_SST_L4_NRT_OBSERVATIONS_010_006_a_V2

- V1: SST_BS_SST_L4_NRT_OBSERVATIONS_010_006_c
--> V2: SST_BS_SST_L4_NRT_OBSERVATIONS_010_006_c_V2

As a reminder, you can consult the product improvement "UPGRADED PRODUCTS FROM JANUARY 10th 2012 and TRANSITION PERIOD".
 

May 2nd, 2012

Closed on 05/03/2012

[MyOcean:159] Production delayed for product MEDSEA_FORECAST_BIO_006_002

Due to a system outage the update of the product MEDSEA_FORECAST_BIO_006_002 has been delayed.

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:159]

April 26th, 2012

Closed

[MyOcean:153] Access to NORTHWESTSHELF-ANALYSIS-FORECAST

Due to insufficient disk space on a thredds mount point the upload tasks for the
North West Shelf products failed to run to completion today (26th April 2012).
Disk space has been cleared and the tasks will be rerun at the end of the day.

The following products have been affected:

NORTHWESTSHELF_ANALYSIS_FORECAST_PHYS_004_001
NORTHWESTSHELF_ANALYSIS_FORECAST_BIO_004_002

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:153]

April 25th, 2012

In progress...

MyOcean service update V2.1

During the MyOcean service update V2.1 (15th March) some V1 SST Global Ocean products have been upgraded.
To let you adapt your scripts, a double diffusion of the current and new SST products is actually done (from March 15th until May 1st 2012).
Please note that the double diffusion will stop on 1rst of May.

Impacted Products :
1- SST_GLO_SST_L4_NRT_OBSERVATIONS_010_001_a
V1: METOFFICE-GLO-SST-L4-NRT-OBS-SST ---> V2.1: METOFFICE-GLO-SST-L4-NRT-OBS-SST-V2

2- SST_GLO_SSTA_L4_NRT_OBSERVATIONS_010_001_b
V1: METOFFICE-GLO-SST-L4-NRT-OBS-ANOM ---> V2.1: METOFFICE-GLO-SST-L4-NRT-OBS-ANOM-V2

3- SST_GLO_SSTA_L4_NRT_OBSERVATIONS_010_001_c
V1: METOFFICE-GLO-SST-L4-NRT-OBS-BIAS ---> V2.1: METOFFICE-GLO-SST-L4-NRT-OBS-BIAS-V2

4- SST_GLO_SST_L4_NRT_OBSERVATIONS_010_005
V1: METOFFICE-GLO-SST-L4-NRT-OBS-GMPE ---> V2.1: METOFFICE-GLO-SST-L4-NRT-OBS-GMPE-V2

As a reminder, you can consult the product improvement "UPGRADED AND NEW PRODUCTS FROM 15th MARCH 2012".

April 25th, 2012

Closed

[MyOcean:149] Notification Release Corrective version for V2.1 of MyOcean on May 3rd, 2012

There will be a Release Corrective version for V2.1 of MyOcean on May 3rd, 2012 (V2.1.1 set up)
Several issues were detected on V2.1 catalogue after official release.
This corrective version of the catalogue aims at correcting the metadata and access services errors.

Consequently, the catalogue will be unavailable on Thursday, May 3rd, 2012 from 6h30 UTC to 8h30 UTC.

Note that access to Web Portal and download with scripts will be available.
 

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:149]

 

April 23rd, 2012

Resolved on 24/04/2012

[MyOcean:146] Incident on GLOBAL_ANALYSIS_FORECAST_PHYS_001_001_d and IBI-ANALYSIS-FORECAST-PHYS-005-001-b

Due to incident on GLOBAL_ANALYSIS_FORECAST_PHYS_001_001_d
production chain, forecasts are unavailable since Saturday 20th April.
This problem is being resolved and products will be available Tuesday 24th April.

This incident has an impact on IBI-ANALYSIS-FORECAST-PHYS-005-001-b
product availability in the same way.

However, note that run from Friday 19th is actually available and its forecasts cover the
period until Wednesday 25th April.

If you have any question, please contact MyOcean Service Desk, quoting reference [MyOcean:146]