FAQ

May 2011

1. If MyOcean services are free, why is a licence of use mandatory?


MyOcean services are not simply “free”. They are fully "free-of-charge" for users because their costs are covered by the European Commission and member states.


2. Which mechanisms guarantee the availability and continuity of the Marine Service at the end of MyOcean?

 

The 2011 work programme of the FP7 “Space Theme” (2011/2013) has been discussed and was adopted in July 2010. It includes the call for proposals for the operational continuity of GMES services in the Marine Area. This guarantees the availability and continuity of the MyOcean service until 2013. The operational phase of the GMES Marine service is foreseen as from 2014.

 

3. How far is MyOcean committed to Service?

 

MyOcean has a contractual commitment with the European Commission and is due to deliver services to users.


4.Where can I find the MyOcean licence?

 

It is posted on this webportal in the section called “MyOcean commitments and licence”.

 

5.Why is the English law applicable?

 

English law has been considered because it is simple and relevant. However, the Belgian legislation should soon be applied with regards to the commitments to the European Commission in Brussels.


6. Am I allowed to entrust my login/password to a colleague of mine?

 

Login and Password are private and confidential. Anyone, even a private individual, can be given access, quickly and simply.
This is the only way for us to know who MyOcean users are and what their needs are.

To know more about MyOcean products download : Technical FAQ in the Products&Services Section

 

7. How often is the catalogue of products updated?

 

Every 6 months.

 

8. May I sell a product that I operate or produce using MyOcean product(s)? Do I need to pay for an extra licence to do this?

 

MyOcean products and services are open and available for all applications including commercial use. The licence is granted royalty-free and perpetual. You do not have to pay for an extra licence but you must mention that your products are “Generated using MyOcean Products (cf 2. Licence permission).